Have you completed our friends and family test yet?

We'd like your views on the service we provide. Please click the link below to give us your views.

https://www.surveymonkey.co.uk/r/D37FSSS

April 2024  Friends and Family Test Results:

- 92% of patients surveyed would be extremely likely to recommend us to friends and family

These are some of the reasons patients say that gave us these answers in the past month;

• Managed to get an appointment quickly. GP trainee was very thorough and helpful. Came up with a good plan. Reception staff helpful and polite.
• Friendly service in reception. Clean and organised. My doctor was friendly helpful and reassuring and gave a lot of his time today. I was feel anxiety ridden but he made me feel at ease was patient and really understanding. A credit to the surgery. Many thanks.
• Everything went well and no hassle.
• Great staff.
• As always my experience at Penny Lane Surgery was extremely positive with all staff members being efficient, professional, knowledgeable and just as importantly kind and approachable.
• Yes I found the services of the practice are excellent.